Testimonials
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It’s the human touch...”
Patrick Sutter, Procurement & Contracting Team Leader
Hospice of the Western Reserve, Cleveland, OH
Patrick Sutter, Procurement & Contracting Team Leader for Hospice of the Western Reserve, Cleveland, OH, knows a thing or two about delivery services. “I’ve been in purchasing for over 30 years and Bonnie Speed is one of the best delivery services I have ever worked with!”
For the last six years, Mr. Sutter has used Bonnie Speed for his interoffice mail deliveries for 11 sites between Lorain and Ashtabula Counties. The deliveries consist of confidential medical records and secondary runs to deliver a computer or package to one of their offices.
“The Bonnie Speed staff is totally professional with all of the drivers and especially Renee Cline, account representative with Bonnie Speed Logistics, Inc.,” said Mr. Sutter. “Renee is very personable in not making you feel like a customer. She makes you feel like she is an extension of your company and always is there to handle our challenges efficiently and effectively.”
“They go the extra mile in having great communications and their drivers will even call in from the road to alert us that they are stuck in traffic due to weather conditions or an accident. This really helps calm our people down when they are anticipating a delivery.
Over the years, Hospice of the Western Reserve would test the market place to see if another delivery service could do a better job. According to Mr. Sutter, the competition did not have the service they were looking for. Bonnie Speed has been good to us as a non-profit organization in working with us on our contract and taking very good care of us. “I can’t say enough good things about them!”
“It’s the human touch that makes Bonnie Speed Logistics the only courier service we use.”
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We value our relationship and partnership with Bonnie Speed.”
Kevin Driscoll, Operations Manager
Proveer Sign and Graphics, Cleveland, OH
“I utilize Bonnie Speed drivers on a daily basis for routes and expedited services. The drivers are professional, prompt and proactive. The internal staff is helpful and always informative. Bonnie Speed as a company understands what it means to deliver Customer Service to their clients.
We value our relationship and partnership with Bonnie Speed.”
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A simple call to Bonnie Speed…”
David Drews, Director, Materials Management
St. John Medical Center, Westlake, OH
During the past year, there have been a couple changes to routes due to new business or a change in business practice and with a simple call or email to Bonnie Speed, these changes have been made and implemented to meet our new need.
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When we need something delivered quickly, we know Bonnie Speed will get it there fast and on time.”
Sandy Klein, Manager
Chicago Title, Cleveland, OH
Chicago Title has been using Bonnie Speed on demand service for over 17 years. The staff and drivers are professional and courteous. When we need something delivered quickly, we know Bonnie Speed will get it there fast and on time.
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Staff at Bonnie Speed makes placing orders quick and easy.”
Jay Davis, Manager
Jones Day, Cleveland, OH
Bonnie Speed provides our firm with prompt and courteous service. Their drivers are professional, friendly and well groomed. The in house staff at Bonnie Speed makes placing orders quick and easy.
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Bonnie Speed is the best of all the carriers…”
Mike Dackiewicz, Manager
Crown Packaging Corporation, Cleveland, OH
Bonnie Speed is the best of all the carriers we have used here at Crown. It seems you simply make the call to them and the rest is automatic. Their service is excellent and the people working are professional and very friendly. They are deserving of your trust and you’ll feel confident in every shipment you make with them. They can handle any type of shipment you can imagine.
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They do the job and they do it right…..”
Kathy L. Walker, Facilities Coordinator and Perry Johnson, Mailroom Supervisor
Rock & Roll Hall of Fame & Museum, Cleveland, OH
The Rock & Roll Hall of Fame & Museum has been a client of Bonnie Speed’s courier service since the spring of 1999. It is now 2010 so that should speak for itself. They do the job and they do it right, but if it’s not right (which rarely happens) they fix it fast.
We would be remiss for not giving a big round of applause to Renee Cline for her dedication to ensuring that the museum continues to receive the excellent service she guaranteed us during our first meeting and she’s just so darn “friendly professional” that you become instant friends too.
From Bonnie Speed’s management to the excellent customer service reps, courteous drivers and all the staff in between, the Rock and Roll Hall of Fame and Museum has had (and continues to have) a great working relationship through the years and would highly recommend them for both personal and professional use.