Testimonials
“It’s the human touch that makes Bonnie Speed Logistics the only courier service we use.”
Patrick Sutter, Procurement & Contracting Team Leader
Hospice of the Western Reserve, Cleveland, OH
Patrick Sutter, Procurement & Contracting Team Leader for Hospice of the Western Reserve, Cleveland, OH, knows a thing or two about delivery services. “I’ve been in purchasing for over 30 years and Bonnie Speed is one of the best delivery services I have ever worked with!”
For the last six years, Mr. Sutter has used Bonnie Speed for his interoffice mail deliveries for 11 sites between Lorain and Ashtabula Counties. The deliveries consist of confidential medical records and secondary runs to deliver a computer or package to one of their offices.
“The Bonnie Speed staff is totally professional with all of the drivers and especially Renee Cline, account representative with Bonnie Speed Logistics, Inc.,” said Mr. Sutter. “Renee is very personable in not making you feel like a customer. She makes you feel like she is an extension of your company and always is there to handle our challenges efficiently and effectively.”
“They go the extra mile in having great communications and their drivers will even call in from the road to alert us that they are stuck in traffic due to weather conditions or an accident. This really helps calm our people down when they are anticipating a delivery.
Over the years, Hospice of the Western Reserve would test the market place to see if another delivery service could do a better job. According to Mr. Sutter, the competition did not have the service they were looking for. Bonnie Speed has been good to us as a non-profit organization in working with us on our contract and taking very good care of us. “I can’t say enough good things about them!”